Articles
The Human Side of AI Implementation: Change Management Strategies for 2025
Many companies treat AI like a pure tech challenge—data, algorithms, and timelines. But what about the humans behind the screens? Real fears of job loss, identity shifts, and “competency anxiety” often get overlooked.
In this article, I share why emotional intelligence is just as crucial as technical readiness. From real-world success stories at Goldman Sachs and Starbucks to practical steps on handling the waves of worry that AI stirs up, this piece dives deep into the human side of AI implementation.
Resolutions for Responsible Change: Ethical IT Transformations
As we approach the end of the year, a season often associated with reflection, generosity, and doing what’s right, it’s an opportune moment to examine a critical yet often overlooked aspect of Organizational Change Management (OCM): ethics. OCM practitioners play a pivotal role in guiding organizations through complex transformations, but with this influence comes immense responsibility. Ensuring ethical integrity in the process is not just a professional obligation—it’s a reflection of our collective values and the kind of organization we aim to build.
Boosting Stakeholder Engagement in IT Projects through Gamification
Engaging stakeholders effectively is one of the greatest predictors of IT project success. As IT projects tend to be complex and time-intensive, sustaining stakeholders' interest and participation can be challenging. Gamification, combined with team-based activities, can turn passive stakeholders into active contributors, driving higher adoption rates and smoother transitions. Here’s some practical suggestions for how to use this effective and fun strategy.
The Intersection of Change Management and Diversity Equity & Inclusion (DE&I): A Strategic Imperative
n today's global business environment, organizations are increasingly recognizing that success hinges not just on implementing change, but on doing so in ways that respect and leverage the diversity of their workforce. As such, the intersection of Organizational Change Management (OCM) and Diversity & Inclusion (D&I) has emerged as a crucial area of focus for change leaders, project managers, and organizational change managers.
How Understanding Personal Change Can Result in Successful Changes That Stick
Organizational change is a constant reality in today's dynamic business landscape, yet it is often met with resistance and apprehension. Understanding the psychology behind individual change can provide valuable insights into managing and facilitating organizational change. This article explores the psychological mechanisms that drive individual change and its implications for organizational transformation, and practical strategies to foster effective organizational transformation.
Creating a Communications Plan for Seamless Implementation
Communication plays a crucial role in the success of any project. A well-structured communication plan ensures that all stakeholders are informed, aligned, and engaged throughout the project lifecycle. This article explains practical steps for creating a well-organized, thoughtful, communication plan.
Training: Shaken, Not Stirred
Too often, we think of training as something we are performing, and others are passively consuming. Here are some suggestions for planning more customized training options.